Fuse ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, store, use, and share your information when you use the Fuse platform. Fuse operates as a semi-anonymous social platform where users may interact using usernames or anonymous identities within communities. While anonymity is supported in certain areas, users remain responsible for their activity and content on the platform.
We collect the following types of data:
We utilize industry-standard cloud database infrastructures, content delivery networks, and third-party media storage providers to host and secure platform assets. All media contents and notification endpoints are handled securely to maintain service integrity.
- Personal Data Segregation: Sensitive registration credentials, authentication metadata, and legal agreements are physically and logically segregated from public directories into strictly isolated database layers. Access to these partitioned data structures is governed by advanced access-control layers, preventing unauthorized cross-collection lookups or third-party harvesting.
- Public Interface Limitations: Public-facing profiles and discovery nodes only transmit non-sensitive, system-required parameters (such as display names, chosen preferences, and custom avatar references). This architecture allows communities to render custom spaces seamlessly while ensuring your account email address and notification tokens remain completely isolated from standard client-side queries.
- Limited technical logs such as IP addresses may be stored temporarily to maintain security, detect abuse, and enforce platform policies.
- To manage user accounts and enable authentication.
- To provide chat, community, posting and interaction features.
- To personalise the experience.
- To moderate content, prevent abuse and maintain platform safety.
We may only share data in these situations:
- When required by law or legal authorities
- To enforce our Terms & Conditions or protect platform users
- For internal moderation, safety reviews or abuse prevention
- When required to comply with legal obligations, court orders, or government requests
- To prevent fraud, harassment, abuse, or threats to platform safety
Fuse relies on trusted third-party services to operate the platform. These include Firebase (authentication, database, cloud messaging), Google Analytics via Firebase (anonymised usage analytics including session data, screen views, and device information to help us understand and improve the app), Cloudinary (image and media storage), Groq (AI content moderation), Cloudflare (network infrastructure for notification dispatch and AI moderation routing — Cloudflare may log limited request metadata including IP addresses and timestamps as part of standard network operations), and Google ReCaptcha v3 (used silently via Firebase App Check to verify that requests originate from legitimate users — this involves passive behavioural analysis by Google). These providers may process limited data necessary to operate the service but are not permitted to sell or misuse user data.
To preserve a safe digital ecosystem, contents published on the platform undergo processing by automated, multi-tiered algorithmic moderation layers before public indexing. Submitted text payloads are evaluated by safety classifiers to verify compliance with platform content rules.
Automated Service-Continuity Fail-Safe: To ensure uninterrupted user interactions and maintain high service availability, we implement a robust server-side fail-safe protocol. In the event of transient network timeouts, database latency, or automated moderation-endpoint offline states, submitted content is automatically permitted to publish temporarily to ensure zero service disruption. Such content is flagged automatically inside our system metadata and is retroactively routed to secondary manual moderation queues for verification, ensuring both platform safety and seamless availability.
We recognize your right to manage, modify, and delete your personal information. Under applicable laws, including India's DPDP Act, 2023, you have the right to request erasure, modification, correction, or review of the personal data associated with your account.
- You may edit or update your profile information directly inside the app.
- You can manage communities and memberships directly within the app.
- You may request complete erasure and deletion of your account and all associated personal records by contacting our support helpline.
We use standard security practices such as controlled access, data partitioning, and platform-level protections.
Fuse's anonymous communities are designed so your name and identity are never visible to other members. However, as part of our current beta infrastructure, internal system identifiers are used behind the scenes to manage community membership. These are not user-facing, but we cannot guarantee complete technical anonymity at the infrastructure level. We are actively working to strengthen these protections. Fuse uses Google Firebase App Check to verify that all requests to our database originate exclusively from the official Fuse applications — the web app at fuseapp.online and the official Fuse mobile app. This means it is technically not possible for anyone to directly access our database outside of these official applications — including your email address, notification tokens, and community membership data. Only information explicitly shown within the app is accessible to other users. Your username and profile photo are visible to other logged-in users. Your email address, community list and notification tokens are not accessible to other users of the platform.
Fuse retains user data only as long as necessary to operate the platform, comply with legal obligations, resolve disputes, and enforce policies. Deleted accounts may have certain data retained for a limited period for security, fraud prevention, or legal compliance.
Fuse is designed strictly for teenagers and young adults. In compliance with India’s Digital Personal Data Protection (DPDP) Act, 2023, we enforce the following safeguards for minors:
- Parental Consent Representation: By creating an account or using the platform, any user under the age of 18 represents and warrants that they have obtained verifiable permission and consent from their parent or lawful guardian to use this service.
- Absolute Profiling & Tracking Ban: Fuse does not track, profile, engage in behavioral monitoring, or run targeted advertising directed at teenagers or minors, in strict compliance with Section 9 of the DPDP Act, 2023.
- Verifiable Erasure: Parents and lawful guardians retain complete proxy control over their child’s data and can request the immediate erasure or correction of their child's account information at any time.
Fuse operates in accordance with India's Information Technology Act, 2000, India's Intermediary Guidelines, and the Digital Personal Data Protection (DPDP) Act, 2023. We maintain reporting mechanisms, content moderation tools, and internal review processes to address unlawful content, prevent cyber-harassment, and comply with all applicable Indian regulations.
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or platform features. When significant changes occur, the updated policy will be posted on this page with a revised effective date.